Refund policy

Last updated: 31 October 2026

1. Try first, pay later

   Every company starts with a 30-day free trial. No card is needed, and nothing is charged during the trial.

2. 14-day money-back on your first payment

   If Ramp is not right for you, ask for a refund within 14 days of your first paid month or year, or of the set-up fee, and you get the full amount back. No reason is needed. This also applies when a new period starts after a free trial ends.

3. Later payments

   Monthly and yearly renewals are not refunded once the period has started; you can cancel at any time and the plan runs to the end of the period already paid. Where the law of your country gives you a longer or wider right to a refund, that right applies.

4. If something does not work

   If a fault on our side stops you from using Ramp and we cannot fix it within a reasonable time, we refund the affected period in proportion.

5. How to ask

   Write to [email protected] with your company name and the date of the payment. Online orders are processed by our reseller Paddle.com, who is the Merchant of Record for those orders and issues the refund to the card or account you paid with, usually within 5 to 10 business days. You can also contact Paddle directly through the link in your receipt.

6. Who we are

   Ramp is provided by L.R Damri Flying Ltd (אל אר דמרי תעופה בע״מ), a company registered in Israel, trading as Tailcontrol.